What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — name, email address, mobile number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We record transaction references tied to each deposit or withdrawal so we can verify
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your wallet activity and resolve any payment disputes quickly. Device identifiers, IP address, and session data are logged automatically each time you access the lobby, whether on mobile or desktop. We use this data to operate your account, process payments, detect unusual activity, and communicate with
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you about your account status. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile wallet operators behind bKash, Nagad, and Rocket — is limited to what those processors need to complete your transaction. We retain your
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account data for as long as your account remains active and for a period afterwards as required by applicable law. If you close your account, you may request deletion of personal data that we are not legally required to keep. Availability of our service, and the
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data rights that apply to you, depend on your local law and the eligible regions we cover.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.